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RIJHUB PRIVACY POLICY

Effective Date: January 1st, 2026

Website: https://www.rijhub.com

1. Introduction

RijHub ("RijHub", "we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the RijHub website, mobile applications, and related services (collectively, the "Platform").

This policy is drafted in compliance with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.

By using RijHub, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data:

  • Full name
  • Phone number
  • Email address
  • Profile photo
  • Location (city, state)
  • Login credentials
  • Payment-related information (where applicable)

2.2 Artisan-Specific Information

If you are an artisan, we may collect:

  • Service category and skills
  • Portfolio images and descriptions
  • Business name (if any)
  • Certifications or credentials (optional)
  • Pricing information
  • Ratings and reviews

2.3 Customer-Specific Information

If you are a customer, we may collect:

  • Job requests and service descriptions
  • Communication records with artisans
  • Reviews and ratings submitted

2.4 Automatically Collected Information

We may automatically collect:

  • IP address
  • Device type and operating system
  • Browser type
  • Usage data (pages viewed, actions taken)
  • Cookies and similar technologies

3. How We Use Your Information

We use collected data to:

  • Provide and operate the RijHub platform
  • Match customers with relevant artisans
  • Facilitate communication between users
  • Process subscriptions, fees, or promotions
  • Improve platform performance and user experience
  • Monitor fraud, abuse, and security threats
  • Send service-related notifications
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing (NDPR)

We process personal data based on:

  • Your consent
  • Contractual necessity (to provide services)
  • Legal obligations
  • Legitimate interests (platform security, improvements)

5. Sharing & Disclosure of Information

We may share your information with:

  • Other users (limited to what is necessary, e.g., profile details)
  • Payment processors and service providers
  • Regulatory or law enforcement authorities (when required by law)
  • Technology partners supporting platform operations

We do not sell personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

You may request deletion of your account and personal data, subject to legal requirements.

7. Cookies & Tracking Technologies

RijHub uses cookies and similar technologies to:

  • Remember user preferences
  • Improve performance and analytics
  • Enhance security

You can control cookies through your browser settings, though some features may be affected.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no system is 100% secure, and we cannot guarantee absolute security.

9. User Rights (NDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Withdraw consent
  • Request deletion of your data
  • Object to certain data processing
  • Request data portability

Requests can be made via the contact details below.

10. Third-Party Links

RijHub may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

11. Children's Privacy

RijHub is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. International Data Transfers

Your data may be stored or processed outside Nigeria where necessary. In such cases, we ensure adequate data protection safeguards are in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform constitutes acceptance of the revised policy.

14. Contact Information

If you have questions, concerns, or data requests, contact us at:

By using RijHub, you acknowledge that you have read and understood this Privacy Policy.